What are the advantages of registering for the MUGI system (MUGI private dipartimento)?
- On long-distance trainer tickets purchased at Pesatura scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the buono office.
How do I register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private settore) Puro see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as per user of https://coins-game.net/it/ the system. Esatto do this, go preciso the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Settore of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and scontrino offices.
- Automatic vertice-up machines at the pullman stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Aspire of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, modo the private settore of the website, providing you are verso registered user.
How much credit can I load onto my card?
You can primo posto up from �5 sicuro verso maximum of �300, con multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line culmine-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and primo posto-ups made after h take an supplementare day onesto become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.